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Services in Christchurch

Children's Social Care Services Privacy Notice

Please read the BCP Council’s general Privacy Notice as well as this notice; it is available here

What we do

Bournemouth, Christchurch and Poole Council has a wide range of responsibilities to the children and young people within our area.

We hold personal data because we provide a range of services to children and their families in order to safeguard and promote their welfare (e.g. a family are under stress and struggling to meet their children’s needs, or a child is seriously ill or disabled). We also hold personal data about children, young people and their families when children are in our statutory care.

We are committed to protecting your privacy when you use our services.

The purposes we use your personal information for

We collect and process your personal information to provide advice and guidance, assessments, services, support and safeguarding for your children and your families to better meet the needs of your children and family and to provide the help that you require as early as possible.

This includes the provision of:

  • Services to and monitoring of vulnerable children and young people, including services to children in need, safeguarding, children in care, young people with care experience, children who are disabled, fostering and adoption services.
  • Preventative services, that is, early intervention services like the Early Help Service
  • Specialist services for children and families who may be vulnerable or have higher levels of need such as special education needs or who are at risk of youth offending
  • Services to facilitate in the provision of services to families, for example, transport.

The personal information we collect and use

We only obtain and use the information we need to provide our services to you.

In the course of providing support for a child, young person and their family we collect different types of information depending on the circumstances.

This may include:

  • Personal information; name, address, contact details, date of birth, gender and family information
  • Special category characteristics, such as ethnicity, disability, youth offending information: offences (including alleged offences)
  • Personal identifiers, such as NHS numbers, Port-Reference and Home Office numbers
  • Assessment and plan information, such as further details of your issues and challenges and how we are going to work together to bring about the changes required
  • Information gathered during child protection processes, such as during Section 47 enquiries/investigations and Child Protection Conferences
  • Episodes of being in care, including dates and information on placements
  • Outcomes for children in care, including health & dental assessments, questionnaire scores and personal education plans• Adoption information, including dates of court orders, decisions and the provision of post-adoption support
  • Information on care leavers, including education, employment and accommodation

The law we use to process your personal information

  • Legal obligation: It is required by law, including (but not limited to) the The Children Act 1989, The Children (Leaving Care) Act 2000, The Children Act 2004, The Children and Adoption Act 2006, General Data Protection Regulation (GDPR) Article 9 and associated regulations or statutory guidance.
  • Vital interests: the processing is necessary to protect children from harm.
  • Public task: the processing is necessary for us to perform a task in the public interest or for our official functions and the task or function has a clear basis in law.

Statutory legislation:

The main legislation that provides us with the statutory basis to deliver our services is:

  • Children Act 1989
  • Children (Leaving Care) Act 2000
  • Adoption & Children Act 2002 and associated regulations
  • Childcare Act 2006
  • Children and Families Act 2014, and
  • Children and Social Work Act 2017
  • Transport Act 1985

Special category personal information

We also use these additional conditions to process your special category personal information:

  • Health or social care: the processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and service
  • Public interest: the processing is necessary for reasons of substantial public interest (see Appendix A)
  • Legal purposes: the processing is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity

Who we may share your information with

Sometimes we have a legal duty to provide your personal information to other organisations, for example the Police or Probation Service.

We may share your personal information with the following organisations which will include:

  • Police, National Health Service, Other Local Authorities, Probation, the Court Services, GP, Health Visitors and Schools. Housing, Legal Services, Financial Services, Local Authority Designated Officer (LADO) and other Service areas within the Council working with the family.
  • CAFCASS and NSPCC and other Voluntary Services, Advocacy Services, Housing Associations, Dorset Care Record, Department for Works and Pensions, Department for Education (DfE), Ministry of Housing, Communities, Local Government and Dorset & Wiltshire Fire Service, British Transport Police, Sharing and Rescue Service, Child Protection Information (CPIS).
  • Child and Adolescent Mental Health Service (CAMHS), Dorset Youth Offending Service, Aspire Adoption, Department of Barring Services (DBS), Ofsted, Health Care and Professions Council (HCPC) and other agencies assisting the family.

Your information will not be disclosed to any other organisations, except where we are required and allowed to by law.

We may seek your consent if we are able to offer additional services which we believe are of benefit to you. This will be clearly communicated to you. We will only share your details with these organisations if we have your consent. However, we will share information with the other organisation if we believe:

  • a child would be harmed if we did not share this information
  • to find and stop crime and fraud
  • if there may be serious risks to the public, our staff or to other professionals
How long we Keep information about you
CategoryRetention Period 
Children and young people with a child protection plan   Date of case closure + 35 years
Children and young people who have been in the care of the local authority and young people with care experience  Date of birth + 75 years 
Adoption  Date of birth + 100 years 
Private fostering arrangements  Date of birth + 75 years 
All other records relating to children and young people.
Records of children and young people who don;t fall into any of the above categories, including Children in Need and general papers where a statutory file has not been opened
Date of birth + 25 years 
Register of persons posing a risk to children and those cautioned or convicted of offences against children  Date of birth + 100 years 

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