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Services in Christchurch

Shoppers Permit terms and conditions

Terms and Conditions of use

Please be aware that Pit Site and Bargates car parks will be closing due to the planned development of these car parks during 2021. We regret we are unaware of the exact timescales due to the ongoing planning process. Shopping permit holders can continue to park in these car parks (for up to 2 hours) until the closures occur.

Permits are issued subject to the Bournemouth, Christchurch and Poole Council (Parking Regulation, On-Street Parking Places and Off-Street Parking Places) Consolidation Order 2021 and to the following general conditions:

  • the permit is tenable at Bank Close, Bridge Street, Bypass, Purewell Dairy, Saxon Square, Wick Lane, Willow Way, Wortley Road and Leisure Centre* car parks
  • the permit is for use on the specified vehicle(s) only (ie motor car, 3 wheeler or motor cycle combination)
  • permits can be shared between two specified vehicles but cannot be used at the same time. The virtual permit system can register when the permit is being used fraudulently. If this is found to be the case the permit will be cancelled and no refund issued 
  • the permit is tenable for a period not exceeding 2 hours continuous parking (*3 hours Leisure centre) 24 hours a day (i.e. in car parks where there is an overnight charge, the 2 hour limit applies during the evening as well as during the day). Return is prohibited within 3 hours
  • in the event of a change of vehicle, please update the online system with your new registration number, colour and make of vehicle
  • vehicles are admitted and left at the owner's risk. The Council will not be liable for any loss or damage to the vehicle or its contents unless caused by the negligence of the Council
  • the purchase of a permit does not guarantee that a parking space will be available
  • please note that a 2 metre height restriction applies in most car parks - 1.95m in Saxon Square and Leisure Centre East car parks
  • Season tickets are not valid for use on the following classes of vehicles: - heavy goods vehicles, buses, caravans and coaches or vehicles exceeding 3.5 tonnes (3,500 kg) in weight.
  • We reserve the right to withdraw any season ticket found to have been improperly issued or used.
  • for any information about permits, please contact us

Please retain receipt email as proof of payment.  

Vehicle excise licence and certificate of insurance

Parking permit holders are reminded that it is a condition of the Bournemouth, Christchurch and Poole Council (Parking Regulation, On-Street Parking Places and Off-Street Parking Places) Consolidation Order 2021 that the specified vehicle must be properly and currently taxed and insured when located in any of the council car parks specified in the Order.

Road Traffic Act 1991 - Offences

Permit holders are advised that it is an offence to ignore direction signs and arrows and speed restrictions in off street car parks. Prosecution can be brought by the Police under above Act.


A refund in respect of any unexpired period will be made on request. This will be calculated at 70% of the value outstanding for the remaining full calendar months.

At certain times of the year the council reserves the right to grant free parking. No refund of the permit fee will be made in respect of such periods.

Right to Cancel

Full details can be found in the parking cancellation terms and conditions

General Data Protection Regulation (GDPR) 2018

The Council will use any data provided within this application for the issuing of parking permits and the detection of outstanding enforcement notices. It may also be disclosed to other departments within the council or external parties for related purposes or as required by law. All processing of data will be in accordance with GDPR 2018.

Personal and sensitive personal information can include, for example, your name, address, email address, registration number and any physical health information provided at the time of application. 

National Fraud Initiative (NFI) Statement

This authority is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds in order to prevent and detect fraud.

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