Pay or challenge a parking fine, ticket starting with CC or DA
- fine paid within 14 days of ticket issue: £35 or £25 (dependent on contravention committed)
- fine paid after 14 days of ticket issue: £70 or £50 (dependent on contravention committed)
- ticket serial number prefix: CC or DA
How to pay
By automated telephone
Call: 01202 495252
To: BCP Council (Christchurch) parking services, Civic Offices, Bridge Street, Christchurch, Dorset, BH23 1AZ
At the payment kiosk at Christchurch: Civic Offices, Bridge Street, Christchurch, Dorset BH23 1AZ
Challenge a parking fine
Your challenge must be received by us within fourteen working days of the parking fine being issued.
The information we need with your challenge
You must supply us with:
- the Penalty Charge Notice (PCN) CC or DA
- the date when the parking fine was issued
- the vehicle registration number
- an explanation of the circumstances
- your home address and telephone number
In addition, when relevant, you must:
- supply supporting documentation, such as a copy of a pay and display ticket or blue badge
- provide written evidence from an independent third party, eg the garage that repaired your car
- quote the serial number of a valid permit for the parking area
Please note: Your charge will not increase whilst we are dealing with your appeal.
What happens if you don't pay
If your parking fine, otherwise known as a Penalty Charge Notice (PCN) hasn't been paid within 28 days of issue we will take the following steps.
Step 1 - Notice to Owner (NTO) received from council: fine £50 or £70 (dependant on contravention)
If the fine remains unpaid, the council will make enquiries to the Driver and Vehicle Licensing Agency (DVLA) to find out the registered keeper of the vehicle. A Notice to Owner (NTO) will be sent to the registered keeper.
If you are the driver but not the registered keeper you should inform the registered keeper about the fine. On receipt of the NTO you can either pay the fine or make a formal representation to the council on one of the six grounds as outlined on the form.
The council will consider your representation and, if accepted, will cancel the fine - otherwise you will receive a Notice of Rejection which will contain details of how to pay together with details of how you may appeal to the Traffic Penalty Tribunal (TPT) if you wish to do so. If you do not appeal and payment is not received the charge will increase to £75 or £105 (dependant on contravention) and you will receive a Charge Certificate (step 3).
Step 2 - Appeal form sent to TPT
If you decide to appeal you should send the Notice of Appeal form to TPT who will then notify us of your appeal.
If the council decide not to contest the case they will inform both you and TPT and no further action will be taken. If the council decide to contest the case they will send their evidence to you and the TPT. Your appeal may be heard by post, personal hearing or by telephone hearing. If the adjudicator allows the appeal the council will be instructed to cancel the fine and/or the NTO. If the adjudicator dismisses the appeal you have 28 days to pay the £50 or £70 (dependant on the contravention) fine. The adjudicator's decision is binding on both sides.
If the fine isn't paid in time the council can issue a 'Charge Certificate' increasing the penalty by a further 50%.
Step 3 - Charge Certificate issued: fine £75 or £105 (dependant on contravention)
If the case remains unpaid a Charge Certificate will be issued and the amount due will increase to £75 or £105 (dependant on contravention). It is at this stage too late to appeal against the PCN. If payment is received within 14 days the case will be closed. If payment is not received the council will apply to have the debt registered in the County Court.
Step 4 - Debt registered in County Court. Notice of debt registration sent: fine £83 or £113 (dependant on contravention) including the Court Registration Fee of £8
The council will send a Notice of Debt Registration. The charge due is now £83 or £113 (dependant on contravention) which includes the court registration fee of £8. If payment is received within 21 days the case is closed. If you decide to file a Statutory Declaration on one of the three permitted grounds, and it is accepted by the court, the case will revert to an earlier stage.
Step 5 - Warrant obtained. Case sent to Bailiffs
If payment is not made within 21 days we will apply for a warrant from the County Court. Enforcement Agents (bailiffs) may be instructed to collect the outstanding amount.