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Services in Christchurch

Civil Parking Enforcement Annual Reports and Parking Policies

Civil Parking Enforcement (CPE) is a statutory function which was carried out by Dorset County Council until 31 March 2019 and BCP Council from 1 April 2019.

The aim of parking enforcement is to improve compliance for the benefit of all road users. Civil Enforcement Officers (CEOs) issue Penalty Charge Notices (PCNs) to illegally parked vehicles.

Five minutes observation time

Some PCNs are issued instantly but the council allows 5 minutes observation time on yellow lines except where there are "No Loading" transverse kerb markings. The 5 minutes give the driver time to load and unload. The same 5 minutes apply to vehicles in Pay and Display parking bays whilst drivers purchase a ticket for display in their vehicle.

The 5 minutes observation time does not start when the driver parks the vehicle; it starts when the CEO logs the vehicle in his/her handheld computer.

Challenging a fine

Once a PCN has been issued, CEOs are not allowed to cancel it or "take it back". If a driver believes a PCN has been issued incorrectly or there are mitigating circumstances that should be taken into consideration, the driver has the right to appeal to the council and ultimately to the Traffic Penalty Tribunal. Appeals to the Tribunal are free of charge. However, drivers must choose whether to pay or appeal because once a PCN has been paid, there is no right of appeal.

How parking enforcement is funded

Parking enforcement is not funded out of Council Tax. The majority of the funding comes from parking penalties, for example, illegally parked drivers. If there were no vehicles parked in contravention, no PCNs would be issued and there would be no need for enforcement.

Annual reports

Parking Services Annual Report 2013 - 14

Parking policies

The parking procedures are set out as a 2 part parking policy. Part 1 covers general principle of CPE and enforcement guidelines for Civil Enforcement Officers (CEOs). Part 2 deals with the appeals procedures and cancellations criteria.

Parking data

View historic annual reports for the area formerly known as Christchurch Borough Council:

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