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Services in Christchurch

Join the library

Coronavirus (COVID-19): change to service

Following advice from the government regarding the Coronavirus (COVID-19) we have started reopening our libraries, see the latest Library service information

See further information about changes to services

When you join Christchurch Library or Highcliffe Library, you can also use your membership card at any LibrariesWest libraries in:

  • Dorset
  • Bath and North East Somerset
  • Bristol
  • North Somerset
  • Poole
  • Somerset
  • South Gloucestershire

You can borrow, return and reserve items to libraries in these areas. You can also use the library computers.

Join the library

Join Christchurch and Highcliffe libraries on the LibrariesWest website and find out about our terms and conditions.

You need to be 16 or over to join online.

You’ll get a temporary membership number and PIN. You can reserve items straight away.

You’ll need to pick up your card from a library to use any other library services.

Collect your library card

You can collect the card when you next visit one of our libraries.

Proof of address

You’ll need proof of address to pick up your card from the library.

We accept:

  • driving licence
  • gas, telephone, or electricity bill, within last 3 months
  • bank statement or credit card statement, within last 3 months
  • addressed envelope received at home, within last 3 months
  • recent wage slip showing address
  • tenancy agreement

If you’re joining as a visitor, you can also use one of these items as proof of address:

  • bank card
  • passport
  • photo ID
  • library card from any library

We don’t accept:

  • NUS cards
  • bus, rail, or coach passes
  • business cards or workplace ID

If you have no fixed address, you don’t need any proof of address.

Reserve a library item

Search the LIbrariesWest website and reserve a book, CD, DVD and more.

Alerts for reservations

Have you requested a book, film or music? We need contact details to let you know when your item has arrived.

We don't contact you by phone any more, so we need at least one of the following:

  • email address (this is the preferred option)
  • mobile number
  • current address

Speak to a member of library staff if you need to update your contact information.

Lost membership card

You can replace a lost membership card in any library, at a cost of 50 pence per card.

Library fees and charges

Find a list of our library fees and charges.

Data protection

Find out how we use your library membership information and data.

Library policies

Find more information about our library policies.

View the LibariesWest Privacy Policy.

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