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Services in Christchurch

Help using (accessibility)

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website.

Access keys

Our site does not use access keys.

Compatibility with tools is designed to be compatible with recent versions of the following screen readers:

  • JAWS 
  • NVDA 
  • VoiceOver

The site is also designed to be compatible with:

  • basic operating system screen magnifiers, such as ZoomText magnifier 
  • speech recognition software, such as Dragon Naturally Speaking 
  • operating system speech packages

Get help

AbilityNet provides guidance about how to:

Accessibility statement

We believe that the majority of our web pages of this site meet Double-A of the Web Content Accessibility Guidelines 2.0. These guidelines explain how to make web content more accessible for disabled people.

This accessibility statement applies only to our main website It does not apply to sub-domains of or other websites that are linked from our pages.

Parts of our site that are not fully accessible - exceptions

Whilst we try to meet the accepted guidelines and standards for accessibility, it is not always possible to do so in all areas of the website. The following parts of the site are not level Double-A compliant.

On our website

Some of our own web applications need improving and we are working through these. Some are old software that we cannot easily change.

  • form system 

From external websites

Some parts of this site link to or use content provided by other websites and these are not always as accessible as our site. Examples of these are:

  • videos from YouTube 
  • tweets and the Twitter panels from Twitter 
  • maps from Google

Your feedback

This form is for reporting incorrect website content, technical issues, or general website feedback.

Contact us if you want to get in touch about a council service instead.

All fields are required.

Leave your email address so that we can provide a response.

This helps us direct your feedback to the appropriate council.