Water supply testing
Properties within Christchurch receive their water from Bournemouth Water.
The company must rigorously test the quality of their supplies to check that they comply with national standards. The results are publicly available - usually on their website.
If your complaint relates to the quality of a mains supply we recommend that you contact your supplying company initially. You can contact us if you are unhappy with their response.
For complaints such as billing and meter charging, please contact OFWAT.
For complaints about rivers, seawater, reservoirs or other water courses please contact the Environment Agency