Skip to content

We use cookies to make the site simpler. Find out more about cookies

Close alert
Services in Christchurch

My food hygiene business rating

Food Hygiene Rating Scheme: information for businesses

Food businesses in Bournemouth, Christchurch and Poole (other than very low risk) are given a Food Hygiene Rating each time they are inspected, as part of a national scheme run by the Food Standards Agency and local authorities. The rating is published on the Food Standard Agency website and the business is provided with a sticker to display it at the premises.

Ratings

Ratings go from ‘0’ to ‘5’. ‘0’ means that urgent improvement is necessary and ‘5’ means that very good hygiene standards were found. The rating is based on:

  • how hygienically the food is handled
  • the condition of the premises, including cleanliness
  • how food safety is managed

A high rating is something to be proud of! The Food Standards Agency website gives ideas on how you can promote your rating.

Safeguards for businesses

To make sure that the scheme is fair to businesses, it has a number of safeguards:

  • an 'appeal', within 21 days, if the business does not agree with their rating
  • a 'right to reply' which allows businesses to feedback comments to be posted on the Food Standards Agency website
  • an 'opportunity to request a re-visit' and re-score when improvements have been made

Full details of these safeguards are provided on the Food Standards Agency website, including the relevant forms which need to be completed and sent to BCP Council.

Is there a fee for a re-visit?

Yes, there is a charge for a requested re-score visit of £126.50. The re-score visit will be carried out within 3 months of receipt of this payment. 

Request a revisit

Your feedback

This form is for reporting incorrect website content, technical issues, or general website feedback.

Contact us if you want to get in touch about a council service instead.

All fields are required.

Leave your email address so that we can provide a response.

This helps us direct your feedback to the appropriate council.