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Services in Christchurch

Children's Social Care Out of Hours Service

Our out of hours team provide an emergency response for any child in Bournemouth, Christchurch or Poole who is in crisis or needs urgent help outside of normal business hours.

If someone's life or property is at risk, always call 999.

Contact the Children's Out of Hours service

Telephone: 01202 738256

You should only call if the safety and/or welfare of a child or young person is at serious risk of significant harm, and the situation cannot wait until 9am the next working day.

You can call our out of hours service on:

  • 5pm-9am Monday through Friday
  • 24-hours on Saturdays and Sundays
  • all bank holidays, including Christmas Day and New Year's Day

Outside of these times, you should use the normal daytime contact numbers for the service you need. If you do not have a number, or are not sure which to call, contact the BCP Multi-Agency Safeguarding Hub (MASH):

BCP MASH (Bournemouth, Christchurch and Poole Multi-Agency Safeguarding Hub)

Email: Mash@bcpcouncil.gov.uk
Tel: 01202 735046
Full details for BCP MASH (Bournemouth, Christchurch and Poole Multi-Agency Safeguarding Hub)

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