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Services in Christchurch

The Care Act - Policies

Coronavirus (COVID-19): change to service

On advice from the government regarding the Coronavirus (COVID-19), some services have changed. Find the latest information and advice about our services for vulnerable adults in Bournemouth, Christchurch and Poole.

See further information about changes to services.


We have developed a framework of policies to implement the Care Act in Dorset.

Statutory guidance from the Department of Health provides councils with information about how they 'must', 'should', or 'may', meet the legal obligations placed on them by the Care Act and its associated regulations.

Our policies are designed to make sure that we deliver what the statutory guidancesays that we 'must' or 'should' do.

Care Act policies

The numbering below relates to the chapters or annex in the government's care and support statutory guidance.

8. Charging and financial assessment

9. Deferred payment agreements

12. Direct payments

14. Safeguarding policy (Bournemouth, Dorset and Poole) SAB multi agency adult

24. Transport charging

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