Contact adult social care services
Contact us during office hours
We provide a range of information, advice and services to adults with care and support needs or who have caring responsibilities.
Our social care teams can be reached through Care Direct who can give advice on getting care and the help we offer.
You can submit your own initial assessment using our online assessment form
Contact us out of hours
Telephone 0300 123 9895
The out of hours service:
- provides emergency cover and access to essential services when our daytime services are closed
- gives information and advice and, where necessary, makes visits to further assess needs and provide services
- is open Monday to Thursday from 5pm to 8.40am and from 4pm Friday to 8.40am Monday
- is for adult and children's social care
Report Abuse
Call 01202 454979 if you, or someone you know is being abused, or think they may be.
Call 0300 123 9895 for the Out of Hours Emergency Duty Service (EDS), if it is outside of normal office hours.
Contact the Police on 999 if you think someone may be at immediate risk of harm.
If you're not sure what abuse is, we have more information about what might be abuse.
Provider contact
If you are a service provider and would like your organisation to be included on our directory, or if you need to inform us of any changes to your current entry, please email us with brief details:
caredirect@bcpcouncil.gov.uk