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Services in Christchurch

If someone tells you about abuse

Coronavirus (COVID-19): change to service

On advice from the government regarding the Coronavirus (COVID-19), some services have changed. Find the latest information and advice about our services for vulnerable adults in Bournemouth, Christchurch and Poole.

See further information about changes to services.

If someone tells you they are being abused:


  • stay calm and listen to them
  • offer them support
  • write down what they tell you using their own words
  • keep any evidence safe
  • get in touch with us or the police
  • dial 999 in an emergency


  • press them for more details
  • contact the alleged abuser
  • promise to keep it secret
  • assume that someone else knows what's going on and will get in touch

All public services, the police, local authorities and the NHS, take adult abuse very seriously - we usually refer to this as Adult Safeguarding. Protection from abuse is more effective if we all take responsibility for adults at risk.

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