If someone tells you about abuse

During the coronavirus (COVID-19) pandemic, we have made changes to our services for vulnerable adults to make sure that they are both effective and safe.

See further information about changes to services.

If someone tells you they are being abused:

Do

stay calm and listen to them
offer them support
write down what they tell you using their own words
keep any evidence safe
get in touch with us or the police
dial 999 in an emergency

Don't

press them for more details
contact the alleged abuser
promise to keep it secret
assume that someone else knows what's going on and will get in touch

All public services, the police, local authorities and the NHS, take adult abuse very seriously - we usually refer to this as Adult Safeguarding. Protection from abuse is more effective if we all take responsibility for adults at risk.

If someone tells you about abuse

Do

Don't

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