Trading Standards consumer advice

Where to get advice and information

Visit the Citizens Advice website for help with consumer problems including:

• buying or repairing a car
• something has gone wrong with a purchase
• holidays and transport
• insurance
• post
• phone, internet or TV
• home improvements
• water and energy supply

Worried about scams

Help and advice is available from Friends Against Scams

Reporting to Trading Standards

If you think a company has broken the law or acted unfairly, you may be able to report them to Trading Standards.

Finding a trustworthy business

Visit the Buy with Confidence website to find a business or service that have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.