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Services in Christchurch

Taxi and private hire licences

Coronavirus (COVID-19): change to service

On advice from the government regarding the coronavirus (COVID-19), we have fully resumed the service, with guidance available on the BCP Council website

See further information about changes to services.

See further information about changes to services.

Hackney carriage (taxi) licence

To drive a taxi, you will need:

  • a taxi driver's licence
  • a vehicle licence

Hackney carriages (taxis) can work from various ranks in Christchurch and can also be hailed in the street. The vehicles are black with a white stripe down each side that contains the word Christchurch. They have a roof sign and a blue plate on the back of their vehicles.

Each hackney carriage must be fitted with a taximeter, which is calibrated to show the fare to be charged. Fares are controlled by the council and it is against the law to charge more than is displayed on a meter.

Private hire vehicle licence

Any vehicle that seats up to 8 passengers and is available for hire with a driver requires a private hire vehicle (PHV) licence. It is the responsibility of the vehicle owner to apply for a licence.

To drive a private hire vehicle, you will need:

  • a private hire vehicle driver's licence
  • a vehicle licence

Private hire vehicles are only available by prior booking through a private hire office and are not allowed to be hailed in the street or to operate from taxi ranks. These vehicles have a green plate on the back.

The council does not control fares for private hire cars. The cost of a journey is agreed between the operator and the customer.

Private hire operator licence

If you want to accept private hire bookings you will need a private hire operator licence.

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