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Services in Christchurch

Manage my account

Coronavirus (COVID-19): change to service

On advice from the government regarding the coronavirus (COVID-19), we are able to offer some extra assistance to those who most need it.

See further information about changes to services.

You can view your Council Tax, benefits and Non Domestic accounts, make a payment or set up a Direct Debit.

First time users

You do not need to register to pay a bill online, set up a direct debit online or to report a change of address online. However, first time users will need to register to view their Council Tax or Benefits account online.

Registration is simple and only takes a few minutes. To register for Council Tax you will need to select "View your Council Tax details online" and for benefits "View your Housing Benefits online" and follow the instructions for registration.


Sign up or log in to see your Council Tax and benefits information


For landlords who wish to view payments that are due to them and any overpayments, please use the link above and then follow the instructions for linking your creditor ID to your user profile.

For landlords who have already registered and linked their creditor ID, simply log in via the link above and select the relevant option to view your tenant information.

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